Frequently Asked Questions
We strive to provide you with the best customer experience, your feedback is greatly encouraged. You can reach us by sending us an email at firstname.lastname@example.org or send us a message on our social media platforms. We usually respond within minutes.
It will usually take 7-10 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location. Click here for an accurate estimate based on your location.
Orders are usually processed within the next business day depending on volume of orders, quality control. You will receive a confirmation email containing your shipping number after it has been processed and dispatched for delivery.
You may place an order anywhere around the world! We offer free Top-Priority International Shipping to all customers.
We offer free international delivery with Top-Priority International Air Mail with all orders, regardless of order amount or quantity.
Our main office is located in London, United Kingdom. Our supply warehouses are in the USA and our quality vendor contacts are located in China. We're international!
We ship from our partnered warehouses located in the US and China to accelerate international and domestic shipping. Items may be delivered from separate locations as they may be unavailable at one location.
We process all orders in an internationally recognized currency, USD (United States Dollars). While the content of the cart is displayed, you will checkout using USD at the most current exchange rate.
Yes, all customers will receive an order number after placing their orders.
All inquiries can be forwarded to email@example.com. Please include your order number if applicable.
We accept all major Credit Cards including Visa, MasterCard, Discover, American Express and PayPal.
Our websites are equipped and geared with military-grade 256 bits Secure Socket Line (SSL) connection. Shopping with Relatable Fashion is safe and secure.
No. Taxes are inclusive within the amount you have paid. Some country-specific laws and regulations require to pay import tariffs and applicable taxes at local customs. However, in such cases, please send us an email to firstname.lastname@example.org containing your order number with a tax receipt attached, and we'll reimburse you with store credit.